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1 year ago ::
May 17, 2012 - 7:53PM
#1
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I cant log in to this site or to my xbox360 account in community. It keeps telling me wrong password or username. I have reset my password many times and i'm sure I write it correctly every time, and my username is correct since I get the email of reseting my password after sending my username. Every time I reset my password I can enter to the website for some minutes, but after those minutes it starts to tell me wrong pass or username and can't log in again. So I had to reset my password once more to post this thread. I'm also having a problem where my profile picture is being deleted every time I come back to this site after logging off, and reseting my password. Help?
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1 year ago ::
May 17, 2012 - 9:32PM
#2
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I had the same problem, I believe DC has said the problem was resolved but I'm not sure. Are you still having issues? Here's what I wrote: "It arises whenever I update my account information on here (i.e. change my avatar, preferences, ect.) when I recently uploaded a avatar to my account on here, saved, then logged out. I could not log back on or request a password change via this site, so I had to request the password change via the THQ site. Obviously something has gone whacky with the settings page, most likely saving a blank password whenever you update your settings. My advice: avoid saving information in the settings page until the problem Is advocated."
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1 year ago ::
May 18, 2012 - 7:01AM
#3
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Hey Pro, I emailed the team on this, I'll see what we can do. In the meantime I am moving this to the forum troubleshooting section. Thanks
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12 months ago ::
Jun 19, 2012 - 8:14PM
#4
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I'm having the same problem, except when I try to log in, I enter all my information in, but it doesn't log me in. It doesn't tell me that my username or password is incorrect either. PLEASE HELP!
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12 months ago ::
Jun 20, 2012 - 5:59AM
#5
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Milk, did you try logging in over on THQ.com?
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12 months ago ::
Jun 20, 2012 - 10:49AM
#6
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i try and log in and when i do so, it doesnt acknowledge that im logged in. it doesnt say wrong username or password. i try and go into my steelport and it says i have to register. but i come to forums to see if anyone else is having this problem and then it says im logged in. i try and go back to my steelport and it says i have to register again. im only logged in at forums but cant access my steelport. i reset my password prior to this because i couldnt remember my old one. is anyone else having this problem?
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12 months ago ::
Jun 20, 2012 - 11:54AM
#7
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I cant even login correctly, im logged in on forum but if i click my steelport or character gallery it takes me right back to registration.
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12 months ago ::
Jun 20, 2012 - 3:41PM
#8
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Same here. I just uploaded a new character and i can downoad all my SR characters, but here i can't access to anything. I can just post on the forum.
Du ser hu som danse i skogen
me lette skritt
me lokkane øyne
hu strekke ud hånnå
men du når an ikje
Du ser hu
hu strekke ud hånnå
men du når an ikje
å dansa i midnattsol
de e min drøm
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12 months ago ::
Jun 20, 2012 - 5:58PM
#9
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Same problem as Engus and Fallenangel
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12 months ago ::
Jun 21, 2012 - 12:31AM
#10
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Same here. Seems I am logged into the forum here, but not the rest of saintsrow.com. THQ.com works fine and I even tried resetting my password twice.
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