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13 months ago ::
Jun 02, 2012 - 12:07PM
#1
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For some odd reason if I login to saintsrow.com My password is changed and I have to change it back. Therefor preventing me from logging in. If I login saintsrow.com/community/ I can stay logged in but Im unable to go to the main page and stay logged in. If I login there my password is changed. Only way I can fix it is to login to THQ.com before I attempt a login on saintsrow.com .
Basicly I login to thq.com knowing I will lose access to my account as soon as I log into the saintsrow.com webpage. Anyway I can log in once on saintsrow.com but then if I leave and comeback Im logged out and unable to login and Im told Im using the wrong password and user name. Only way I fix this is I change my password via the request password change on THQ.com which works. For some odd reason the password reset link doesnt work on saintsrow.com . So this leads me to believe the login bar on saintsrow.com is hijacked. I've lost my account several times yesterday. An had to reset my password 5 times.
Anyway Im going to let support know of this issue. Figured I post here an let other users know abouut this issue. Which leads me to the next question. Is anyone else having this issue?
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13 months ago ::
Jun 02, 2012 - 12:13PM
#2
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Yes, Its been happening for weeks and Its still not fixed. Your almost up to par with me friend, Password reset count: 12. haha
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13 months ago ::
Jun 02, 2012 - 6:58PM
#3
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Same thing happens to me, the password works for a little while then I come back and it doesn't work anymore. I though t I was the only one. It gets to be annoying. They should really fix that!
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13 months ago ::
Jun 03, 2012 - 3:51PM
#4
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What I want to know is... Is there anyway to fix it? This forum is such a bummer....
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13 months ago ::
Jun 04, 2012 - 9:25AM
#5
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I did some searching on the web, and apperntly this has been happening for the past 7 monthes. Saintsrow login Issues So.. THQ.. uh? Whats going on did your webmasters quit their jobs when the realized they screwed up?
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13 months ago ::
Jun 04, 2012 - 12:14PM
#6
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Hey guys, we've been digging through these on a case by case basis. I sent this thread over to the team to see if they can look into.
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13 months ago ::
Jun 05, 2012 - 10:55AM
#7
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Go to THQ.com log out if your logged in
Type in your user name but instead of putting in password
hit the forgot password button type in user name & email
Once email is received reset your password..
Everything works after that
BUT DO NOT change anything in your user settings on THIS site
Or it'll mess it up again & you'll have to do the procedure again
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12 months ago ::
Jun 10, 2012 - 8:59AM
#8
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Thank you Cid - this worked perfectly.
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